The Stirling Highland Games Ticket T&Cs
Outline details of purchasing tickets to the Stirling Highland Games event including the no refund policy.
The Stirling Highland Games ticket sales act as an annual fundraiser for our selected 3rd sector organisation, Ceangail, a not-for-profit organisation based in Stirling that inspires young people into tourism through its vocational training programmes. As such we emphasise that no tickets will be refunded unless the event is completely cancelled in which case only the face value of the ticket will be refunded. Tickets are for the Stirling Highland Games event as a whole, and not for one specific event element. The organisers will use their best endeavours to present the schedule as advertised, but none of the attractions, nor activities can be guaranteed. Should one or more elements be cancelled, the event will go ahead as normal and refunds will not be given in these circumstances. Tickets are issued subject to a license being granted by the local authority surrounding the following timings which may change: Stirling Highland Games – 10:00 to 17:00. Stirling Highland Games has limited seating provision in the Grandstands hired on for the day. The Stirling Highland Games track area is standing only however visitors are permitted to bring their own small foldable seat. RIGHT OF ADMISSION RESERVED Stirling Highland Games reserves the right to refuse admission to or to eject ticket-holders from the event without a refund. Following the pandemic, all ticket holders will be notified in advance by email if, for some reason, Government guidelines require us to ask for your proof of vaccination. AGGRESSIVE OR ANTI-SOCIAL BEHAVIOUR Security teams will operate from a zero-tolerance policy with immediate ejection surrounding aggressive or anti-social behaviour. LOST, STOLEN OR INCOMPLETE TICKETS Admission will not be allowed to persons presenting a ticket that has already been scanned or to persons whose tickets have been lost or stolen. Tickets should be downloaded onto smartphones or printed and kept in a safe place so they can be presented at the gates on the day. LOST OR ALTERED PASS Attendance without the relevant paperwork or QR code issued by the event is not allowed and will result in ejection; paperwork that has been tampered with or removed will be declared invalid and lost passes will not be replaced. ENTRY PROCEDURES As a condition of entry, all bags will be searched by our security team’s. Please do not arrive with bags larger than 40cm x 30cm x 20cm as you will not be permitted to enter with the bag. NO ALCOHOL CAN BE TAKEN INTO THE EVENT SITE Please do not bring your own alcohol into the event. If you attempt to bring alcohol into the event site it will be confiscated and you risk being ejected from the event for breaching our licensing conditions. This includes all forms of alcohol including hip flasks. FOOD and DRINK There will be several food and drink producers including caterers and bars on site. Please take note of the designated areas for the consumption of alcohol. If you drink outside these areas, it will be confiscated and you risk being ejected from the event for breaching our licensing conditions. Bottled water will be available from traders [at a cost] or in an emergency from our welfare marquee. ILLEGAL SUBSTANCES, ALCOHOL and ANTI-SOCIAL BEHAVIOUR This event has zero tolerance towards illegal substances, underage drinking and anti-social behaviour. Anyone found with illegal substances, behaving in an anti-social manner or under the influence of alcohol whether under the age of 18 or not will be ejected from the site and reported to the on-site police. This event encourages responsible drinking. APPROPRIATE CLOTHING Stirling Highland Games is an outdoor sporting event, in Scotland during August. It is recommended you bring appropriate clothing and footwear for all underfoot and weather conditions. It would be worthwhile reviewing the weather forecast before arrival, to better prepare you on what to bring. Wheelchair users are welcome in all public areas of the site but please take note that Stirling Highland Games takes place within a hired grass field site, with some slopes and a dirt track road. Stewards will be on hand to assist where possible. ANIMALS Dogs are permitted during the day up until 17:00 but please keep them on a short lead and clean up and dispose of any mess responsibly. Any individuals who bring their guide dogs should ask our volunteer Stewards for help where necessary. FIREWORKS/FIRE LANTERNS Strictly no fireworks or fire lanterns are allowed anywhere on the Site. Those caught doing so will be removed from the site and reported to the on-site Police. LITTER Stirling Highland Games is hosted within Stirling Sports Village which prides itself on being litter-free. Please help us keep it that way. Bins will be located around the site. ADULT TICKETS Adult tickets are priced at £15 for the day until 17:00. The bars will operate an ID25 policy, if you’re lucky enough to look under the age of 25 you will be asked to provide photographic proof of age. Without a photographic ID you will not be allowed to purchase alcohol. All Adult ticket holders are responsible for all U16s in your party. Without an adult, U16s will be refused entry into the event site. An Adult wristband does not guarantee service at the bar without a photographic ID and regular ID25 checks will take place at the bar, as per our licensing conditions. CONCESSION TICKET [OAP/STUDENT/CARER] Concession tickets are priced at £7.50 for the day until 17:00. Concession tickets will be issued to students, anyone over the age of 67 who is retired and can provide proof of age | anyone receiving unemployment benefit or disabled living allowance/incapacity benefit. You must bring proof of age | student ID | or a letter confirming your entitlement to the benefit to receive your concession ticket. Disabled customers who require a companion, their companion is also eligible for a concessionary-priced ticket. Failure to provide the appropriate evidence may result in you being charged full price. TEEN TICKET (13 TO 15) Teen tickets are priced at £7.50 for the day until 17:00. Teen tickets are available to purchase at the same time as at least 1 Adult or Concession [aged 16+] ticket is bought. One adult can be responsible for a maximum of 4 under 16s unless prior agreement with the organisers for a larger group to attend. CHILD TICKET (0 TO 12) Child tickets are priced at £2.50 for the day until 17:00. Child ticket tickets are available to purchase at the same time as at least 1
Adult or Concession [aged 16+] ticket is bought. One adult can be
responsible for a maximum of 4 under 16s unless prior agreement with the
organisers for a larger group to attend. CHILDREN (UNDER 4) We encourage you to take advantage of the discounted tickets available online in advance, however discretion will be used at the gates on the day for visitors with new borns. TRAVEL We ask all our visitors to think about how they travel to the site and whether they could come by public transport, car share or other environmentally friendly options. Car parking is limited within Stirling Sports Village but there is a park and ride less than 5 minutes walk away where you could park safely. We request you do not park on pavements in the local vicinity and not take up a car parking space at a business nearby. RESPECT STIRLING We ask when visiting Stirling Sports Village and the immediate surrounding area that you show it the respect it deserves. Events like ours are supported by the local community, so please treat the volunteers, the local area, and the event site with the same respect you would show your own family, friends and property so we may continue to grow our community event. As mentioned our event is an annual fundraiser as well as provides practical learning experiences for young people in the area so thank you for buying tickets to our transformational event. Your ticket will allow organisers to continue reaching out to young people the following year, helping them develop core skills as part of their journey towards employment.